‣ All products are entirely made by hand, there will always be a slight difference in color and dimensions
We have specialists in each part of the intricate jaspe process. Hundreds of people do the tying and dyeing work, but only a few specialize in labor tying. These few are “amarradores,” men and women who tie labor jaspe that originate from amarrador lineage.
Our amarradores first arrange the threads, then tie them into their designs. After dyeing, the threads are realigned before weaving. These first few steps are critical to the striking clarity of the handwoven patterns. Finally, once the textiles are dyed and woven, we send them to our impeccably skilled sewers who transform the fabric into our unique Jaspe Jackets.
WASH Wash your textiles and wool pieces carefully by hand with a PH neutral soap. Due to the natural dyes used in our products, colored water may run on the first washes; especially with darker dyed fabrics. But don't worry, this is normal and won’t stain other fabrics.
DRY Air dry only. Do not put your textiles and wool pieces in the drying machine, this will jeopardize the integrity of your product.
HANDMADE COTTON PIECES ‣ delicate wash with cold water ‣ preferably wash by hand ‣ hang dry ‣ steam, do not iron
HANDMADE WOOL PIECES ‣ spot wash with warm cloth + water ‣ vacuum to remove dust ‣ hang dry
Due to the handmade nature of our products, the color and patterning may vary slightly from piece to piece. We value both the imperfection and the organic magic in the colors of our products. We believe this gives a uniquely distinct character to each of our finished crafts.
LONGEVITY Avoid long periods of direct sun exposure. Natural plant-based dyes compared to synthetic dyes tend to fade in brightness with time. Follow our care instructions to ensure your new textiles stay bright and beautiful for years to come.
RETURN POLICY We accept returns 7 days after delivery. Returned products must not have been washed, used and must have the original tags and packaging. For more info email us at: email@example.com.
SHIPPING Items will be shipped Monday-Friday within 3-5 business days of ordering. Once your order has been processed you will receive a confirmation email with a tracking number.
We partner with USPS for shipping in the US. Ground shipping usually takes 2-8 business days and priority takes 3 days.
LOST OR STOLEN PACKAGES We are responsible for your new purchase until it is picked up by the shipping carrier. We will not grant refunds for any packages lost in transit. If a package is lost in transit, it is your responsibility to file a claim with the carrier seeking reimbursement. We cannot be held responsible for any incorrect addresses entered at checkout. To modify your order, please email firstname.lastname@example.org within one hour of placing the order.
RETURN SHIPPING You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can't guarantee that we will receive your returned item.